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La calidad total, una utopía muy práctica / Jesús de la Peñá Hernández. by Series: IngenieríaLanguage: Spanish Barcelona : RBA, 1994
Availability: Items available for loan: Biblioteca F. MacGregor (1)Call number: 658 P43.

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Calidad de servicio en hoteles de sol y playa Esther García Buades by Series: Language: Spanish
Publication details: Madrid Sintese 2001
Availability: Items available for loan: Biblioteca F. MacGregor (1)Call number: 796.5339 G26.

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Calidad total y competitividad Editor: José Iganacio López Soria ; Rául Conde G.... [y otros] by Language: Spanish
Publication details: Lima Junta del Acuerdo de Cartagena
Availability: Items available for loan: Biblioteca F. MacGregor (1)Call number: 338.9 C.

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Gerencia del servicio alternativa para la competitividad Mario Enrique Uribe Macías by Series: Gestión empresarialLanguage: Spanish
Publication details: Bogotá Ediciones de la U 2011
Availability: Items available for loan: Biblioteca F. MacGregor (2)Call number: 658.812 U77, ...

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Certificación y modelos de calidad en hostelería y restauración Jorge Puig-Durán Fresco by Language: Spanish
Publication details: Madrid Díaz de Santos 2006
Availability: Items available for loan: Biblioteca F. MacGregor (1)Call number: 796.5339 P93.

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Calidad total aplicada al sector turismo Alberto Borges F., Eduardo Castro G., Juan Ramón Funnes by Language: Spanish
Publication details: San José, Costa Rica Universidad de Costa Rica 1996
Availability: Items available for loan: Biblioteca F. MacGregor (1)Call number: 796.5342 B74.

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Gestión de la calidad mejora continua y sistemas de gestión: teoría y práctica Juan Velasco Sánchez. by Series: Empresa & Gestión
Edition: segunda edición
Language: Spanish
Publication details: Madrid Pirámide 2011
Availability: Items available for loan: Biblioteca F. MacGregor (2)Call number: 658.562 V41, ...

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Administración por calidad total John S. Oakland, Leslie J. Porter ; traducción Julio Coro Pando. by Language: Spanish Original language: English
Publication details: México D.F. Grupo Editorial Patria 2011
Availability: Items available for loan: Biblioteca F. MacGregor (1)Call number: 658.562 O21.

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El emprendedor del éxito Rafael Eduardo Alcaraz Rodríguez. by
Edition: quinta edición
Language: Spanish
Publication details: México D.F. McGraw Hill 2015
Availability: Items available for loan: Biblioteca F. MacGregor (1)Call number: 658.409 A35.

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Gestión integral de la calidad : implantación, control y certificación / Lluís Cuatrecasas, Jesús González Babón. by
Edition: 5a edición actualizada y ampliada
Language: Spanish
Publication details: Barcelona : Profit Editorial, 2017
Availability: Items available for loan: Biblioteca F. MacGregor (1)Call number: 658.562 C89.

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Calidad para competir : el poder real del cliente / Laura Ilzarbe Izquierdo, Ángel Baguer Alcalá. by Language: Spanish
Publication details: Madrid : Paraninfo, 2016
Availability: Items available for loan: Biblioteca F. MacGregor (1)Call number: 658.562 I38.

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Gerencia y gestión pública : hacia municipios inteligentes / Blanca Amanda Manrique Bocanegra. by Series: Gestión empresarial
Edition: Primera edición.
Language: Spanish
Publication details: Bogotá : Lemoine Editores, 2016
Availability: Items available for loan: Biblioteca F. MacGregor (1)Call number: 351.86 M22.

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The new gold standard : 5 leadership principles for creating a legendary customer experience curtesy of the Ritz-Carlton Hotel Company / Joseph A. Michelli. by Series: Brilliance Audio on compact discLanguage: English
Publication details: New York : Mc Graw Hill, 2008
Availability: Items available for loan: Biblioteca F. MacGregor (1)Call number: 796.5275 M53 In.

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