The new gold standard : 5 leadership principles for creating a legendary customer experience curtesy of the Ritz-Carlton Hotel Company / Joseph A. Michelli.

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Language: English Series: Brilliance Audio on compact discPublication details: New York : Mc Graw Hill, 2008.Description: 284 páginasContent type:

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Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Libro	Biblioteca F. MacGregor Sala 1er piso	General	796.5275 M53 In (Browse shelf(Opens below))	Available		099352

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